Tayside Area
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Tayside Area


Tayside

There are a number of services available to the whole of Tayside:

COVID-19 HELPLINE

Tel: 01382 423110  (8am-4pm, Mon-Fri)
Tel: 07917 183804  (24/7 and out-of-hours)

Available to: all NHS and HSCP staff, including care home staff working in the statutory, independent and third sectors in the Tayside area, and volunteers supporting health and social care services.
Reciprocal arrangements are available for staff who would prefer to seek help through another Board.
Email: wellbeing.tayside@nhs.net

 

NHS Tayside intranet provides information on resources, mental health & wellbeing support, and COVID specific support.

COVID response staff wellbeing page provides links to a range of websites, help lines, and local and national support groups which focus on mental health and wellbeing.
Link: https://www.nhstayside.scot.nhs.uk/YourHealthWellbeing/PROD_337142/index.htm

Phone line offers counselling (operated by Care First).
Available to: all NHS and HSCP staff, Tayside GPs and their staff, and Tayside dentists (and their staff) that provide NHS care.
Tel: 0808 168 2143
Phone line open: 24 hours a day, 7 days a week.

Here For You phone line offers psychological support to Scottish Ambulance Service staff.
Available to: Scottish Ambulance Service staff based in Tayside
Tel: 0131 451 7445
Phone line open: 9am-5pm, Mon-Fri
Email: Here4U@nhslothian.scot.nhs.uk

Occupational Health Service offers general support, advice and signposting.
Available to: all NHST staff, GPs and dentists and their staff
Email: tay-uhb.occhealth@nhs.net
Service open: 8.30am-4.30pm, Mon-Fri.

NHS Community Listening Service offers an opportunity to talk confidentially and explore potential stressors.
Tel: 0796 777 1941
Service open: 9am-5pm, Mon-Fri.

COVID 19 Staff Musculoskeletal Service offers a self-referral physiotherapy and podiatry service.
Available to: all NHS, HSCP and care home staff
Open: 9am-5pm, Mon-Fri
Tel: 01382 647461 (All staff) Open: 9am-3pm, Mon-Fri
01241 822538 (Angus) Open: 9am-12 noon, Mon-Fri
01382 425668 (Dundee) Open: 8.30am-3.30pm, Mon-Fri
01738 473282 (Perth & Kinross) Open: 9am-4pm, Mon-Fri

Regional services

Some services are dedicated to specific regions and details of those are available below:

Information arriving soon

Dundee City intranet

Dundee City Council website provides links to a range of online resources.
Link: https://www.dundeecity.gov.uk/keeping-healthy-during-covid-19

Dundee Carers Centre offers support to unpaid carers, including access to information and advice.
Available to: unpaid carers providing care to people of all ages and disabled people
Tel: 01382 200422
Link: https://www.carersuk.org/help-and-advice/coronavirus-covid-19/coronavirus-covid-19

Perth and Kinross Council intranet provides information and guidance, FAQs, mental health and wellbeing support and newsletters.

Employee Assistance Programme (PAM OH Solutions) offers advice and tele-consultations.
Available to: PKC employees
Service open: 8.45am-5pm, Mon-Fri
Access information via staff intranet.

Employee Assistance Programme (Care First) offers counselling & information on finance, physical & mental health.
Available to: NHS Tayside employees
Service open: 24 hours a day, 7 days a week
Access information via staff intranet.

Perth and Kinross Learning offers a range of learning resources to help people delivering care and support.
Available to: all PKC, HSCP, NHS and other external partners
Website: http://www.pklearning.org.uk/COVID-19-LEARNING-CONTINGENCY/

Listening Ear offers confidential one-to-one support from internal business coaches.
Available to: all PKC, HSCP, NHS and other external partners during COVID situation
Email: coach@pkc.gov.uk or greeves@pkc.gov.uk to make an appointment.

P&K Directory of online services provides signposting to services.
Available to: PKC, HSCP, NHS and all external partners during COVID situation
Click here to access the directory.

Personal Resilience offers online weekly learning sessions to learn about resilience enablers and self-care.
Available to: PKC, HSCP, NHS and all external partners during COVID situation
Email: corporateod@pkc.gov.uk

Scottish Welfare Fund offers crisis grants for living expenses.
Available to: PKC, HSCP and NHS employees, and citizens of Perth & Kinross
Website: https://www.pkc.gov.uk/scottishwelfarefund

Staff Wellbeing Service offers one-to-one confidential support.
Available to: NHS and HSCP staff
Tel: 01382 423110 Ext 40806
OOHS: 07917 183804
Email: wellbeing.tayside@nhs.net
Service open: 24 hours a day, 7 days a week.

Workplace Chaplaincy offers confidential support.
Available to: PKC employees
Tel: 0131 441 2271
General information Email: info@wpcscotland.co.uk
Service open: 24 hours a day, 7 days a week

 

Here For You COVID-19 Helpline: 0131 451 7445 

Phone line open: 8am-6pm, Mon-Fri.

Scottish Ambulance Service intranet (@SAS) provides updates, guidance and briefings, with a dedicated wellbeing section outlining available resources and support.

Employee Assistance Programme (Help) offers an employee counselling service, provided by trained counselling and welfare practitioners.
Available to: All Scottish Ambulance Service staff and family members residing at home address
Tel: 0800 032 9849
Service open: 24 hours a day, 7 days a week
Link to information and guidance: https://sgcp.helpeap.com/

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral.
Available to: All Scottish Ambulance Service staff
Tel: 0131 275 7890 (Then press Option 1)
Email: nss.sasoccupationalhealth@nhs.net
Service open: 9am-5pm, Mon-Fri. Voicemail service operates out with these hours

Be Mindful provides an online mindfulness course to improve mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Register for programme at: https://www.bemindfulonline.com/scottish-ambulance-registration

Feeling Good App provides a series of audio tracks with essential skills to improve mental & physical health and build personal resilience.
Available to: All Scottish Ambulance Service staff
Download App from your App store onto your phone/tablet ‘Feeling good: positive mindset’ (Blue sky & sun logo)
Username and password can be accessed through the Wellbeing section of @SAS.

Chaplain offers a confidential listening service to support staff (regardless of religious belief)
Available to: All Scottish Ambulance Service staff
Tel: Deacon Michael Ross on 07929 012 832
Service open: 6pm-10pm, Mon, Tues, & Wed.

RUOK? Provides information and resources on intranet @SAS regarding how to support your own and colleagues’ mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Access through SAS intranet.

The Ambulance Service Charity (TASC) offers mental, physical & financial support for ambulance service staff.
Available to: All ambulance service staff nationally
Freephone: 0800 1032 999 10am-4pm, 7 days a week, with voicemail service out with these hours
Email: support@theasc.org.uk
Link: https://www.theasc.org.uk for further information

  • Shout is a Crisis text line

Text ‘Shout’ to be put in touch with a trained Crisis Volunteer who will chat to you using trained techniques via text

Available to: Scottish Ambulance Service Staff

Text: 85258, 24 hours a day, 7 days a week

Service open: 9am-6pm, Mon-Fri.

Tayside Covid-19 Helpline: 01382 423110

Tel: 01382 423110.
Hours: 8am-4pm, Mon-Fri
Tel: 07917 183804.
Hours: 24/7 and out of hours

Email: wellbeing.tayside@nhs.net

National Helplines

National Wellbeing Helpline for everyone working in health & social care services Tel: 0800 111 4191

Breathing Space Tel: 0800 83 85 87

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