Shetland Area
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Shetland Area


Shetland

NHS Shetland intranet provides general resources including a dedicated Coronavirus section, covering subjects such as guidance on Occupational Health, PPE, and FAQ’s, and links to self-help websites, and advice on managing Covid-19 stress and anxiety.

NHS Shetland COVID-19 Staff Information Microsite
Link: https://www.healthyshetland.com/
Health Improvement Team Tel: 01595 807 494
Information on Wellbeing topics: https://www.healthyshetland.com/health-topics/wellbeing

NHS Shetland Occupational Health Service
Available to: NHS Shetland staff
Tel: 01595 743080

Psychological resilience hub offers psychological first aid and signposting by phone or virtual appointment.
Available to: Scottish Ambulance Service (SAS) staff based in Shetland
Details can be found here: https://covid19.nhsgrampian.org/mental-health-support/
A self referral form can be completed and followed by offer of telephone or face to face virtual appointment. Cases are triaged and allocated according to level of need and case complexity, and managed by clinicians with the appropriate skill set.
Tel: 01224 558765
Service open 8am to 8pm, 7 days a week.

Accommodation for staff members if they have someone in their household who is considered high risk, and the staff member needs accommodation at short notice after call out/late working or if required to self-isolate.
Email Yvonne Graham: ygraham@nhs.net

Childcare for essential workers
Available to: NHS and HSCP/Council essential workers
Located at the following settings: Hame Fae Hame, Islesburgh (5 years +), Isles Haven, Peerie Foxes, and Sound
Email ELC@shetland.gov.uk to request a Critical Childcare Registration Form

Regional services

Some services are dedicated to specific regions and details of those are available below:

Shetland Islands Council intranet has a dedicated Coronavirus FAQ page and Coronavirus Guidance and Information page, including links to self-help websites, and advice on managing Covid-19 stress and anxiety.

Shetland Islands Council website provides advice relating to services and available support. https://www.shetland.gov.uk/coronavirus.asp

Digital learning and support has been developed offering help with online coaching, webinars on resilience and working remotely.

Mental Health & Wellbeing offers support to staff experiencing stress or emotional difficulties.
Available to: Shetland Islands Council employees
Tel: 01595 744580
Email: staff.welfare.officer@shetland.gov.uk

SIC Housing Service provides advice on financial support, including applications for the Scottish Welfare Fund and Crisis and Community Care grants.
Tel: 01595 744 629]
Link: http://www.shetland.gov.uk/housing/WhathappensifIfallbehind.asp

Shetland Foodbank
Tel: 01595 741263
Email: info@shetland.foodbank.org.uk

 

PSYCHOLOGICAL RESILIENCE HUB

Details can be found here. 

Available to Scottish Ambulance Service staff based in Shetland. A self referral form can be completed and followed by offer of telephone or face to face virtual appointment. Cases are triaged and allocated according to level of need and case complexity, and managed by clinicians with the appropriate skill set.
Tel: 01224 558765
Service Open 8am to 8pm, 7 days a week.

 

Scottish Ambulance Service intranet (@SAS) provides updates, guidance and briefings, with a dedicated wellbeing section outlining available resources and support.

Employee Assistance Programme (Help) offers an employee counselling service, provided by trained counselling and welfare practitioners.
Available to: All Scottish Ambulance Service staff and family members residing at home address
Tel: 0800 032 9849
Service open: 24 hours a day, 7 days a week
Link to information and guidance: https://sgcp.helpeap.com/

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral.
Available to: All Scottish Ambulance Service staff
Tel: 0131 275 7890 (Then press Option 1)
Email: nss.sasoccupationalhealth@nhs.net
Service open: 9am-5pm, Mon-Fri. Voicemail service operates out with these hours

Be Mindful provides an online mindfulness course to improve mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Register for programme at: https://www.bemindfulonline.com/scottish-ambulance-registration

Feeling Good App provides a series of audio tracks with essential skills to improve mental & physical health and build personal resilience.
Available to: All Scottish Ambulance Service staff
Download App from your App store onto your phone/tablet ‘Feeling good: positive mindset’ (Blue sky & sun logo)
Username and password can be accessed through the Wellbeing section of @SAS.

Chaplain offers a confidential listening service to support staff (regardless of religious belief)
Available to: All Scottish Ambulance Service staff
Tel: Deacon Michael Ross on 07929 012 832
Service open: 6pm-10pm, Mon, Tues, & Wed.

RUOK? Provides information and resources on intranet @SAS regarding how to support your own and colleagues’ mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Access through SAS intranet.

The Ambulance Service Charity (TASC) offers mental, physical & financial support for ambulance service staff.
Available to: All ambulance service staff nationally
Freephone: 0800 1032 999 10am-4pm, 7 days a week, with voicemail service out with these hours
Email: support@theasc.org.uk
Link: https://www.theasc.org.uk for further information

  • Shout is a Crisis text line

Text ‘Shout’ to be put in touch with a trained Crisis Volunteer who will chat to you using trained techniques via text

Available to: Scottish Ambulance Service Staff

Text: 85258, 24 hours a day, 7 days a week

Service open: 9am-6pm, Mon-Fri.

National Helplines

National Wellbeing Helpline for everyone working in health & social care services Tel: 0800 111 4191

Breathing Space Tel: 0800 83 85 87

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