Local support

Fife

Fife Staff Support Service

Offers a psychological therapies service for staff who work in Fife and who directly provide or enable NHS or social care services – including third sector and independent care home staff.

Out of area referrals for staff who would prefer to seek help through another board can be arranged.

Staff can self-refer by following this link and completing the confidential Contact Form, or by emailing fife.fifestaffsupport@nhs.scot – marking the email CONFIDENTIAL

Staff support hubs (drop in) provide a space for relaxation and refreshments.
Available to: NHS and H&SCP staff.
Newly refurbished hubs are sited in the following locations: Former WRVS cafe, Victoria Hospital, Kirkcaldy (24/7 access); Dining room, Queen Margaret Hosptial, Dunfermline; Adamson Community Hospital, Cupar; St Andrews Community Hospital, St Andrews; Randolph Wemyss Memorial Hospital; Glenrothes Hospital, Glenrothes.
Other Hubs are located within: Therapies corridor, room 4, Lynebank Hospital, Dunfermline; Whytemans Brae Hospital, Kirkcaldy.
Further details available on the NHS Fife Staff Communications App (StaffLink, Powered by Blink)

Quiet spaces
Available to: NHS and H&SCP staff
Locations: The Sanctuary, Queen Margaret Hospital; The Haven, Victoria Hospital (24/7 access for both)

Energy Pods
Available for NHS and H&SCP staff
Located at Victoria Hospital, Kirkcaldy: A&E Department, Anaesthetics Department Phase 3, Theatre Suite Phase 3

Pause Pods
Available for all NHS and H&SCP staff
Located at Playfield Institute, Stratheden Hospital, Cupar and Whyteman’s Brae Hospital, Kirkcaldy
Weekday day time access for both

Staff Communications App (StaffLink, Powered by Blink) provides the latest news, information and guidance from across NHS Fife.
Instructions on how to sign up and download the app to mobile devices is available on NHS Fife intranet.
Access, via a personalised code, is being developed for staff who don’t have NHS mail (please see your line manager).

Covid-19 Email Helpline:
fife.fifestaffsupport@nhs.scot

Available to all NHS and HSCP staff.

Service open: Call back between 9am-5pm, Mon-Fri.

Fife

Scottish Ambulance Service Fife

Fife

Occupational Health and Physiotherapy service (PAM)
Available to: all Fife Council employees.
Tel: 07957 666296
Service open: 9am-5pm, Mon-Fri.
Access also via Fife Council’s website or intranet.

Counselling service (Time for Talking) provides all employees with information, podcasts and self-help strategies.
Available to: all Fife Council employees.
Link: https://www.timefortalking.co.uk/
Accessible via Fife Council’s website and intranet.

Mental Health First Aider Network provides a listening service staffed by in-house volunteers.
Available to: all Fife Council employees
Service open: 9am-5pm, Mon-Fri
Access via Fife Council’s website or intranet.

Workplace Chaplaincy Scotland offers a listening ear service, regardless of faith.
Available to: all Fife Council employees
Contact Paul Wilson, Tel: 07703 585987

Fife Council website and intranet site (FISH) offer links to wellbeing topics, an Employee Wellbeing Handbook, lists of useful organisations, weekly newsletters, and a range of Covid-19 information on supporting mental health and wellbeing.
Link to Council website: https://www.fife.gov.uk/
Link to: Health and Social Care staff page
Link to: Covid-19 staff advice – Health, Safety and Wellbeing

Fife HSCP website provides support and information for carers.
Link: https://www.fifehealthandsocialcare.org/

Scottish Ambulance Service Fife

Here For You COVID-19 Helpline: 0131 451 7445

Phone line open: 9am-5pm, Mon-Fri.

Email: Here4U@nhslothian.scot.nhs.uk
Available to: Scottish Ambulance Service staff based in Fife.

Scottish Ambulance Service intranet (@SAS) provides updates, guidance and briefings, with a dedicated wellbeing section outlining available resources and support.

Employee Assistance Programme (Help) offers an employee counselling service, provided by trained counselling and welfare practitioners.
Available to: All Scottish Ambulance Service staff and family members residing at home address
Tel: 0800 032 9849
Service open: 24 hours a day, 7 days a week
Link to information and guidance: https://sgcp.helpeap.com/

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral.
Available to: All Scottish Ambulance Service staff
Tel: 0131 275 7890 (Then press Option 1)
Email: nss.sasoccupationalhealth@nhs.net
Service open: 9am-5pm, Mon-Fri. Voicemail service operates out with these hours

Be Mindful provides an online mindfulness course to improve mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Register for programme at: https://www.bemindfulonline.com/scottish-ambulance-registration

Chaplain offers a confidential listening service to support staff (regardless of religious belief)
Available to: All Scottish Ambulance Service staff
Tel: Deacon Michael Ross on 07929 012 832
Service open: 6pm-10pm, Mon, Tues, & Wed.

RUOK? Provides information and resources on intranet @SAS regarding how to support your own and colleagues’ mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Access through SAS intranet.

The Ambulance Service Charity (TASC) offers mental, physical & financial support for ambulance service staff.
Available to: All ambulance service staff nationally
Freephone: 0800 1032 999 10am-4pm, 7 days a week, with voicemail service out with these hours
Email: support@theasc.org.uk
Link: https://www.theasc.org.uk for further information

Shout is a Crisis text line
Text ‘Shout’ to be put in touch with a trained Crisis Volunteer who will chat to you using trained techniques via text

Available to: Scottish Ambulance Service Staff

Text: 85258, 24 hours a day, 7 days a week

Service open: 9am-6pm, Mon-Fri.