The following organisations have told us about the support available for their staff and we have compiled a list here. If you would like to add your organisation, please get in touch.
Tel: 0141 228 6250
Phone/Email office hours only
SCVO Credit Union Tel: 0131 474 8003
Employee Assistance Programme (Workplace Options) provides online (including Live Chat) and phone support, and webinars.
Tel: 0800 243 458
Member login details available to Royal Blind employees only, available on organisational intranet, can be obtained through firstname.lastname@example.org.
Email: email@example.com Available 24/7
Well-Online available through intranet
Can be accessed directly or through management referral
Open to employees, employees partners and spouses, and dependent children aged 16-24 and living in the same household
Offers ‘In the Moment’ service for staff to reach out for support at any time.
All staff who self-isolate are contacted directly by the Employee Wellbeing Team, who have a welfare call to discuss household circumstance (e.g. who has symptoms in the household, if anything is required).
All staff are advised to keep in contact with their line manager regularly and advised to phone HR if any issues arise as a consequence of COVID-19
Online chat is available 24/7.
Employee Assistance Programme (Optum)
Details of how to access this service are in the Penumbra Staff Handbook
Provides a wide range of support, including wellbeing, financial advice, relationship advice, and counselling.
Available 24/7 to all people who have paid membership of this cash plan and access to the counselling/advice line.
Tel: 0800 048 2702 – Available 24/7
Also available to family members
Phoenix Futures Intranet – Available 24/7
A dedicated section of the intranet that includes a range of material e.g. latest government guidance, advice to staff, manager’s toolkit.
Available during office hours.
Contact details are found in email address book
Office Hours, and out of hours service.
Tel: 0800 028 9165 – Available 24/7
24-hour helpline from Health Assured to support staff through any of life’s issues or problems
Tel: 0800 030 5182 – Available 24/7
24 hours a day, 7 days a week confidential counselling service
Contact via line manager or HR business partner – Available 24/7
Based on an initial call, a counsellor may recommend up to four counselling sessions or put the caller in touch with charities or support groups in their area. Financial and legal advice is also available through this service.
Provides a range of information and advice.
Employee Assistance Programme (Lifeworks)
Available to all Carr Gomm employees
Senior managers will sign post as required
Service open 24/7.
Capital credit; SCVO credit union
Access via website or through HR payroll
Service open during office hours only.
Individual Resilience Group is a CG comms group that ensures all Carr Gomm workers are reached in terms of support.
Employee Assistance Programme (Care First)
Freephone: 0808 168 2143
Website link: www.carefirst-lifestyle.co.uk
Health, Welfare & Wellbeing
Lead: Carole-Ann Yuill on 07849 089879