Helplines for Professionals

National Services & Unions

We’ve compiled a list of contact details and support services that are available across Scotland. Click on the relevant service below for more details.

For older people, their carers and families in Scotland.

Tel: 0800 12 44 222 (Mon-Fri, 9am-5pm)

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Offers a listening ear and signposting service for Muslim women across Scotland.

Tel: 0808 801 0301 (Mon- Fri, 10am-4pm)

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Weekly update on services provided by Barnardo’s Scotland during Covid-19.

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For black minority ethnic women, children and young people experiencing, or who have experienced, domestic abuse.

Tel:  0131 475 2399 (Mon 9.30am-4pm, Tue 1-4pm, Wed-Fri  9.30am-4pm)

Email: info@shaktiedinburgh.co.uk

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For people feeling low, anxious or depressed.

Tel:  0800 83 85 87       (Mon-Thur 6pm-2am, Fri 6pm – Mon 6am)

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Support for cyber-bullying and bullying in the workplace.

Tel:   0845 22 55 787 (Mon-Fri, 9am-5pm)

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Advice and information on employment, housing, debt, benefits and consumer issues like energy bills.

Tel: 0800 028 1456

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Information, guidance and resources for local government in Scotland.

Tel: 0131 474 9200

Email: info@cosla.gov.uk

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Support for anyone with experience of domestic abuse or forced marriage, as well as their family members, friends, colleagues and professionals who support them.

Tel: 0800 027 1234

Email: helpline@sdafmh.org.uk

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Supports survivors of domestic abuse.

Tel: 0808 2000 247 (24 hours a day)

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A confidential, free listening service for Care Home and Care at Home staff.

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A national LGBT specific domestic abuse helpline.

Tel: 0800 999 5428
Email: help@galop.org.uk
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Coronavirus Hub containing answers to common questions and the latest briefings from the GMB Union.

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Email: mailto:info@gmb.org.uk

Updates on service developments and free resources on mental health and wellbeing.

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For general information & advice, including a collection of resources relating to Covid-19.

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Provides information and emotional support.

Tel: 0300 123 2523 (Tue 12-9pm, Wed 12-9pm, Thur 1-6pm, Sun 1-6pm)

Email: helpline@lgbthealth.org.uk

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Practical or clinical information and emotional support if you’re living with or caring for someone who has a terminal illness.

Tel: 0800 090 2309 (8am-6pm, Mon-Fri; 11am-5pm, Sat-Sun)

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Mental health tips during the pandemic.

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Help with debt and money worries.

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Email: info@moneyadvicescotland.org.uk

 

Help with debt and money worries.

Tel: 0808 808 4000

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Urgent health advice out-of-hours.

Tel:  111

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Psychological wellbeing practitioner provides advice, signposting and onward referral to local services. Service available via NHS 24.

Tel:  111 (Currently available 6pm-2am, 7 days a week, moving to 24/7)

COVID-19 learning materials for staff working in health and social care.

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For latest guidance, including health & social care.

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Library of apps which can be downloaded (some free, some paid for), covering different aspects of mental health.

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Workforce guidance for NHS staff & managers (e.g infection control, PPE).

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Provides Covid-19 visual resources.

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Children 1st provides parenting help, advice and support for families.

Tel: 08000 28 22 33 (Mon-Fri, 9am-9pm and Sat/Sun, 9am-12)

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Free resources on maintaining good metal health.

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For anyone aged 13 and over, affected by any form of sexual violence.
Tel: 08088 01 03 02 (Mon-Sun, 6pm – 12am)
Text: 07537 410 027
Email: support@rapecrisisscotland.org.uk

Support for male survivors of domestic abuse.

Tel: 0808 802 0327

Email: info@mensadviceline.org.uk

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Struggling to cope? Call Samaritans’ free helpline.

Tel: 116 123 (any time, day or night)

Email: jo@samaritans.org

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Coronavirus Mental Health Information Hub.

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Resources to help challenge mental health stigma, including practical steps for protecting your mental health.

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Covid-19 housing advice.

Tel: 0808 800 4444 (Mon-Fri, 9am-5pm)

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Free online debt advice.

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‘Clear your Head’ campaign highlights practical things people can do to help them cope throughout COVID-19.

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National helpline for people over 18 who have been bereaved by suicide.

Tel: 0300 111 5065 (Mon-Fri, 9am-9pm)

Email: admin@uksobs.org

A national online information service for health and social care in Scotland.

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For UNISON members experiencing financial or emotional difficulties.

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UNITE Guide for Covid-19.

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A Christian organisation offering a listening ear, pastoral and spiritual support to workers irrespective of faith or no faith, race, gender, age, sexuality, status or position. The service is provided to any worker going through various life issues, from bereavement to stress and conflict, and is in the strictest confidence. Meetings with Chaplains can be held by phone or by video as appropriate.
Contact : Paul Wilson, Lead Chaplain
Tel: 07703 585987
Email: paul.wilson@wpcscotland.co.uk

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